System Requirements

• Must use a PC or Mac running Windows operating system (Windows 7 or later). Cannot be used with macOS.

• Terminal must be connected using USB.

• This installation allows users to process cards using the iPP350 in Chrome, Firefox, Internet Explorer, and Edge browsers. Additional steps required for Firefox setup.

Page Contents

Step 1: Send the Terminal Serial Number to CMS Support

Step 2: Installation Instructions

• Download and Install

• Importing Certificate into Firefox

Step 3: Connecting the Terminal to the Plug-in

Processing Transactions

For assistance with troubleshooting, please contact CMS Support:

CMS Support

support@cmsonline.com

801.623.4000 Option 2

Click any image for a larger view.

The serial number for the terminal must be linked to the processing key by CMS support before the terminal can be connected and used. Locate the serial number by plugging in the terminal and allowing it to boot up.

Open

Once the ready screen (shown above) is displayed, send the serial number shown to CMS support at support@cmsonline.com with the following information in the email:

Merchant account number:

Business name:

Store number (if applicable):

Device name: iPP350 RAM

Serial Number (including zeros): (ex. 0012345678)

Within one business day, CMS support will reply via email once the key has been configured. The terminal will be ready for use after completing the setup.

Download and Install 

1. Click to download and run the installation package found here: 

2. Open and run the downloaded file. The file can be opened from the browser window or in the Downloads folder.
   Note: If you encounter the following message:

   Open

   

   
   please click the following link to download .NET Framework 3.5 which will be required.
   https://www.microsoft.com/en-us/download/details.aspx?id=21
   

3. Follow the instructions in the file to complete the installation.

Chrome:

Open

Firefox:

Importing Certificate into Firefox 

If you are planning to use Firefox, follow these additional steps:

1. In the Firefox settings menu, click on Options.

2. In the Advanced menu, click Certificates. Then click View Certificates. (In newer Firefox versions, click Privacy & Security, scroll down to Security, and click View Certificates).

3. Click on Authorities and click Import.

4. Select the ca.crt in the CMS Terminal Integration Service folder and click Open.

5. Check the boxes to trust the certificate and click OK.

6. Once imported, click OK to finish.